Backup and Restore tax returns from one computer to another
💾 Quick Backup & Restore Guide
Transfer your tax returns from your old computer to a new one quickly and safely using SureFire's built-in backup and restore features. Takes just 1-2 minutes per tax year!
⚠️ Before You Begin
You will need:
- USB drive or external hard drive with available space
- SureFire software fully installed and updated on the new computer
- Administrator access on both computers
- The ability to identify your USB/External drive letter
📋 Step-by-Step: Backup Your Returns
Step 1: Create a Backup Folder on External Drive
Set up where your backup files will be stored.
- Connect your USB or external hard drive to your old computer
- Note the drive letter (look in File Explorer)
- Example: F: drive "Samsung_T3"
- Example: F: drive "Samsung_T3"
- Create a folder on the external drive for each tax year you're backing up
- Example: Create a folder named "2016 Backup"
- Example: Create a folder named "2023 Backup"
Step 2: Log In As Admin
Start the backup process with administrator privileges.
- Open SureFire on your old computer
- Log in using the ADMIN username
Step 3: Start the Backup
Access the backup feature from the Tools menu.
- Click Tools menu at the top
- Click Backup to Disk
- Click Regular Backup
Step 4: Select Users to Backup
Choose which user accounts to include in the backup.
- Click "OK" on the initial confirmation screen
- Click [Select All] in the bottom left to backup all users
- Or select specific users manually
- Click OK to continue
Step 5: Select Returns to Backup
Choose which returns to include in the backup.
- Click [Select All] to backup all returns
- Or select specific returns if preferred
- Click OK
Step 6: Choose Backup Location
Tell SureFire where to save the backup files.
- A file browser window opens
- Navigate to your external drive (example: F:)
- Open the backup folder you created (example: "2016 Backup")
- Click OK or Save
- Wait for "Backup Complete" message
📋 Step-by-Step: Restore on New Computer
Step 1: Transfer External Drive to New Computer
Move your backed-up data to the new computer.
- Safely disconnect the external drive from the old computer
- Connect it to the new computer
- Note the drive letter it appears as
Step 2: Open SureFire and Log In
Start the restore process on the new computer.
- Open SureFire on the new computer
- Log in using the ADMIN username
Step 3: Start the Restore
Access the restore feature from the Tools menu.
- Click Tools menu
- Click Restore From Disk
- Click Regular Backup
Step 4: Select Backup Folder
Tell SureFire where to find your backup.
- A file browser opens
- Navigate to your external drive
- Open the backup folder you created
- Example: "2016 Backup" folder
- Click OK
Step 5: Choose Restore User
Select where the returns will be restored.
- The system asks which user to restore to
- If the original user exists on the new computer, select "Restore to Original User"
- Example: If returns were created under "JOHN", and JOHN exists on new computer, use this option
- If the original user doesn't exist, select a different user from the dropdown
- Example: You can select ADMIN or GUEST instead
- Click OK
Step 6: Confirm and Complete Restore
Finalize the restoration of your returns.
- Follow the on-screen prompts
- Review the restore summary
- Click OK to complete
- Wait for "Restore Complete" message
✅ Restoration Complete!
Your tax returns have been successfully transferred to the new computer. All returns should now be visible in SureFire under the original or selected user account.
⚠️ Important: Update Check
If you get errors during restore:
The new computer's SureFire may not be fully updated. Fix this immediately:
- Click Communications menu
- Click Get Program Updates
- Wait for updates to complete
- Restart SureFire
- Click Communications again
- Click Get Module Updates
- Wait for completion and restart
- Try the restore again
📞 Still Need Help?
If you have trouble with backup or restore, contact our support team:
Phone: 1-800-516-9442
Tags: install,setup
Support Center