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Backup and Restore tax returns from one computer to another


💾 Quick Backup & Restore Guide

Transfer your tax returns from your old computer to a new one quickly and safely using SureFire's built-in backup and restore features. Takes just 1-2 minutes per tax year!

⚠️ Before You Begin

You will need:

  • USB drive or external hard drive with available space
  • SureFire software fully installed and updated on the new computer
  • Administrator access on both computers
  • The ability to identify your USB/External drive letter

📋 Step-by-Step: Backup Your Returns

Step 1: Create a Backup Folder on External Drive

Set up where your backup files will be stored.

  1. Connect your USB or external hard drive to your old computer
  2. Note the drive letter (look in File Explorer)
    • Example: F: drive "Samsung_T3"
      External drive backup folder
  3. Create a folder on the external drive for each tax year you're backing up
    • Example: Create a folder named "2016 Backup"
    • Example: Create a folder named "2023 Backup"

Step 2: Log In As Admin

Start the backup process with administrator privileges.

  1. Open SureFire on your old computer
  2. Log in using the ADMIN username
    Login as ADMIN user

Step 3: Start the Backup

Access the backup feature from the Tools menu.

  1. Click Tools menu at the top
  2. Click Backup to Disk
  3. Click Regular Backup
    Tools menu - Backup to Disk option

Step 4: Select Users to Backup

Choose which user accounts to include in the backup.

  1. Click "OK" on the initial confirmation screen
    Backup confirmation OK button
  2. Click [Select All] in the bottom left to backup all users
    Select All users for backup
    • Or select specific users manually
  3. Click OK to continue

Step 5: Select Returns to Backup

Choose which returns to include in the backup.

  1. Click [Select All] to backup all returns
    Select All returns for backup
    • Or select specific returns if preferred
  2. Click OK

Step 6: Choose Backup Location

Tell SureFire where to save the backup files.

  1. A file browser window opens
    Browse to backup directory   Correct backup directory selected
  2. Navigate to your external drive (example: F:)
  3. Open the backup folder you created (example: "2016 Backup")
  4. Click OK or Save
  5. Wait for "Backup Complete" message

📋 Step-by-Step: Restore on New Computer

Step 1: Transfer External Drive to New Computer

Move your backed-up data to the new computer.

  1. Safely disconnect the external drive from the old computer
  2. Connect it to the new computer
  3. Note the drive letter it appears as

Step 2: Open SureFire and Log In

Start the restore process on the new computer.

  1. Open SureFire on the new computer
  2. Log in using the ADMIN username
    Login as ADMIN on new computer

Step 3: Start the Restore

Access the restore feature from the Tools menu.

  1. Click Tools menu
  2. Click Restore From Disk
  3. Click Regular Backup
    Tools menu - Restore From Disk option

Step 4: Select Backup Folder

Tell SureFire where to find your backup.

  1. A file browser opens
    Select backup folder location
  2. Navigate to your external drive
  3. Open the backup folder you created
    • Example: "2016 Backup" folder
  4. Click OK

Step 5: Choose Restore User

Select where the returns will be restored.

  1. The system asks which user to restore to
    Restore to Original User option   Restore to Guest User option
  2. If the original user exists on the new computer, select "Restore to Original User"
    • Example: If returns were created under "JOHN", and JOHN exists on new computer, use this option
  3. If the original user doesn't exist, select a different user from the dropdown
    • Example: You can select ADMIN or GUEST instead
  4. Click OK

Step 6: Confirm and Complete Restore

Finalize the restoration of your returns.

  1. Follow the on-screen prompts
    Final user selection screen   Select all returns to restore
  2. Review the restore summary
    Restore confirmation screen   Restore summary
  3. Click OK to complete
  4. Wait for "Restore Complete" message

✅ Restoration Complete!

Your tax returns have been successfully transferred to the new computer. All returns should now be visible in SureFire under the original or selected user account.

⚠️ Important: Update Check

If you get errors during restore:

The new computer's SureFire may not be fully updated. Fix this immediately:

  1. Click Communications menu
  2. Click Get Program Updates
  3. Wait for updates to complete
  4. Restart SureFire
  5. Click Communications again
  6. Click Get Module Updates
  7. Wait for completion and restart
  8. Try the restore again

📞 Still Need Help?

If you have trouble with backup or restore, contact our support team:

Phone: 1-800-516-9442

Or submit a support ticket



Tags: install,setup