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Using Return Query


The Return Query is a tool that can be used to check on returns that you have e-filed. It works together with your Acknowledgements to keep you informed on the status of your e-filed returns. You may also check on Rejected returns to find out why they were rejected and how to fix them.

Find this tool by clicking File in the top left corner of your program window, then select Search/Query for Taxpayer... 

After clicking that, you will be taken to a window with multiple search options and filters to assist you in finding a specific tax return. Once found, you may click on the return to view the Statuswindow.

In the Status window, you can view various information about the return such as when it was sent, when it was received, how much earned income there was, etc. To view the rejections, click on the Reject tab and it will show you all pending rejections for that return.

Below is an instructional video on how to open the Return Status window and go over its functions.



Tags: install