Support CenterThe 'http://www.irs.gov/efile:MortgageCreditCertificateRt' element is invalid - The value '897.110' is invalid according to its datatype - The 'http://www.irs.gov/efile:MortgageCreditCertificateRt' element is invalid - The value '897.110' is invalid according to its datatype 'Decimal' - The MaxInclu
🔍 What This Guide Covers
This article explains the error message related to Form 8396 Line 2 and how to correct the value you entered.
Error summary:
The "http://www.irs.gov/efile:MortgageCreditCertificateRt" element is invalid - The value "897.110" is invalid according to its datatype - The "http://www.irs.gov/efile:MortgageCreditCertificateRt" element is invalid - The value "897.110" is invalid according to its datatype "Decimal" - The MaxInclu
⚠️ Before You Begin
Before you make changes, please confirm you are working on:
- Form 8396
- Line 2
📊 Step-by-Step Guide
Step 1: Locate Form 8396 Line 2
Use this when you need to find the field that is causing the e-file validation error.
Open the tax return and go to Form 8396, then find Line 2.
Step 2: Enter the correct value format (percent, not dollars)
Use this when the program is flagging the value entered on Line 2.
Our Research Team states that the Form 8396 instructions say for Line 2 to enter the certificate credit rate shown on your mortgage credit certificate.
Unfortunately, the program does not know what is on the taxpayer's certificate. We noticed that you MANUALLY entered _____% on Line 2.
That is dollars not percent (%), which is not correct.
Step 3: Correct the value to a valid percent range
Use this when you need to fix the value so it matches the required datatype and IRS expectations.
Please correct the ____% you entered on that line so it is actually a percent between 10-50%.
✅ Success!
After you update Form 8396 Line 2 to the correct certificate credit rate (a percent between 10-50%), the e-file validation error should be resolved.
❌ Common Errors
Entering dollars instead of percent (%) on Form 8396 Line 2 can trigger the invalid element/datatype error.
Make sure Line 2 contains the certificate credit rate from the mortgage credit certificate, entered as a percent between 10-50%.
📞 Still Need Help?
If you are having trouble, contact our support team:
Phone: 1-800-516-9442
Tags: diagnostic,federal,form