efile rejection: SEIC-F1040-535-04- For each child on Schedule EIC (Form 1040)
🔍 efile rejection: SEIC-F1040-535-04 - For each child on Schedule EIC (Form 1040)
The information for the child's year of birth is not matching the IRS record. The IRS gets this information from the Social Security Administration (SSA).
⚠️ Before You Begin
You will need:
- The child’s SSN card information (photo or copy issued by the SSA)
- Access to the taxpayer’s return to confirm what was entered
- Phone access to contact SSA and/or the IRS if needed
📊 Step-by-Step Guide
Step 1: Verify the SSN entered for the child
Use this when you need to confirm the SSN on the return matches SSA records.
Check that the SSN you entered in the return is correct for the child.
The way to check this information is to get a photo or a copy of the SSN card that was issued by the SSA to the taxpayer and check it with what was entered in the return.
If the SSN in the return is incorrect, make a change and resend the return to the IRS.
Step 2: If the SSN is correct, contact SSA about the child’s date of birth and SSN
Use this when the SSN matches, but the IRS still shows a mismatch for year of birth.
If the SSN is correct, the taxpayer will need to call contact the Social Security Administration at 800-772-1213 to find out what information did they send to the IRS about the child's date of birth and SSN.
Step 3: If SSA confirms the correct information was sent, contact the IRS (or use PPS if you are a third-party designee)
Use this when SSA says they already sent the correct data, but the IRS still rejects the e-file.
If the SSA confirms that the correct information was sent to the IRS, the taxpayer needs to contact the IRS at 800-829-1040 or if the preparer is the third party designee, the preparer can contact the IRS using Practitioner Priority Service (PPS) at 866.860.4259.
PPS is available to all tax professionals with valid third-party authorizations, i.e., Forms 2848, 8821 and/or 8655. to find out what is information is showing in the database for the child's SSN and date of birth.
Step 4: Handle discrepancies between IRS and SSA
Use this when SSA and IRS records do not match.
If there are discrepancies between the IRS and SSA, if SSA needs to fix, contact SSA and find out when the issue will be fixed and when the updated information will be sent to the IRS. If IRS will fix, find out from the IRS how long you will need to wait to be able to e-file.
Step 5: Decide whether to wait or paper file
Use this to choose the best next action based on what SSA/IRS says.
Depending on the outcome of item 6 above, the taxpayer can make a decision, whether they want to wait for a fix or paper file the return.
📞 Still Need Help?
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Phone: 1-800-516-9442
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