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Unable to access user for specified return - "Unable to access user for specified return. User must be created in Security Manager before this return can be edited"" when opening a return as Admin user."


Login as the Admin user.

Click the Tools menu, then select Utilities/Setup Assistant.

From the Utility, click the Setup menu, then click Setup Assistant.

From Setup Assistant, click the Groups Users tab.

Click the user you wish to unlock and click the View/Edit button.

To unlock the account, remove the check box beside Account Locked and click OK. The user account is no longer locked.



Tags: install,setup