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Can't print return in SureFire - Customer is not able to print returns in Taxwsie,Print job goes to the printer but nothingprints out.They receive no Errors within the Program.
🔍 Can’t Print Returns in SureFire (TaxWise)
If your print job is sending to the printer but nothing prints out—and you don’t see any errors inside the program—this guide will help you try a quick fix.
⚠️ Before You Begin
Try the steps below. Clearing the print queue often resolves this issue.
đź§ľ Step-by-Step Guide
Step 1: Clear the printer’s print queue
Use this when you need to stop a stuck print job and allow it to print normally.
Clearing the print queue usually fixes this issue. This can be done from the print menu.
Step 2: Power-cycle the printer (alternative method)
Use this if clearing the queue from the print menu doesn’t resolve it.
Alternatively, unplug the printer and reboot the computer.
âś… Success!
After clearing the print queue (or rebooting after unplugging the printer), try printing the return again.
📞 Still Need Help?
If you are having trouble, contact our support team:
Phone: 1-800-516-9442
Tags: install,setup
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