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Price sheet not totaling. - Fees on the price sheet are not totaling so this information is not flowing to the bank app, when removing the price sheet it is not pulling in the information setup on the price sheet in Tax form defaults


🔍 Price sheet not totaling

Fees on the price sheet are not totaling, so this information is not flowing to the bank app.

When removing the price sheet, it is also not pulling in the information setup on the price sheet in Tax form defaults.

⚠️ Before You Begin

Make sure you are ready to restart the return if it is corrupt.

🧩 Step-by-Step Guide

Step 1: Delete the corrupt return

Use this when you need to fix missing or incorrect totals caused by a corrupt return.

Return was corrupt, so delete it and start a new return.

Step 2: When prompted to restore, select No

Use this when the system asks whether you want to restore the previous (corrupt) return.

When asked if you want to restore, select no and carry the data forward.

📞 Still Need Help?

If you are having trouble, contact our support team:

Phone: 1-800-516-9442

Or submit a support ticket



Tags: federal,form,diagnostic