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Tags: install,web
Awaiting Ack
🔍 Awaiting Ack
This guide explains what to do if your return has been stuck in status Awaiting Ack for more than a few weeks.
⚠️ Before You Begin
Be ready to provide details about the return so we can investigate the status and any system errors.
📊 Step-by-Step Guide
Step 1: Check how long it’s been stuck
If you have a return that’s been stuck on awaiting ack for more than a few weeks, it’s time to follow up.
Step 2: Contact support for further follow up
We recommend contacting us for further follow up on the return/status as there may’s an error within the system.
📞 Still Need Help?
If you are having trouble, contact our support team:
Phone: 1-800-516-9442
Tags: install,web