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"(257) This user (NAME) is not permitted to create new returns in the 1040 Individual package."" error message when starting a return in SureFire."

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The Admin user cannot create new returns.

If a non-Admin user is receiving this message, the affected user will need to be assigned the appropriate permissions via Groups Users in theSetup Assistant.

 

Additional Information

For details on how to create a new user in SureFire, see our Knowledge Base article How do I create a new user in SureFire?

Tags: install,setup