Support CenterHow do I reset the Admin password for SureFire Web Version or for the SureFire Support Site?
🔍 How do I reset the Admin password for SureFire Web Version or for the SureFire Support Site?
This videocovers resetting the SureFire Support Site password.
⚠️ Before You Begin
If the admin user forgets their password prior to failed login attempts:
📊 Step-by-Step Guide
Step 1: Start the password reset from the login screen
Use this when you need to begin resetting the Admin password.
Click the Forgot username or password? link provided on the login screen.
Step 2: Enter your Client ID and Username
Use this when you need to identify the account for the reset.
On the Reset Password screen, enter your Client ID and Username, and clickNext.
Step 3: Check your email for the temporary password
Use this when you need to receive the temporary password.
SureFire displays message to check your email.
The admin user will receive an email with a temporary password.
Step 4: Log in using the temporary password and change it
Use this when you need to access SureFire and update your password.
Return to the login page of SureFire Web Version or Support Site,and use the temporary password to log in to SureFire Web Version or Support Site. You will be prompted to change the password.
💡 How to access the Password Center in the SureFire Solutions Center?
Please go to the SureFire Solutions Center (You do not need to log in to access the Password Center)
You will see detailed instructions on how to reset the password of the SureFire Solutions Center, SureFire Install Version and SureFire Web Version, these instructions include videos.
📞 Still Need Help?
If you are having trouble, contact our support team:
Phone: 1-800-516-9442
Tags: web,setup