Support CenterE-file Reject: Error code IND-803- Form 8962 line 11. - Fix reject:If 'PremiumTaxCreditTaxLiabAmt' in the return has a non-zero value, then Form 8962 must be present in the return.
🔍 E-file Reject Fix: Error code IND-803 (Form 8962 line 11)
This reject occurs when the return has a non-zero value for PremiumTaxCreditTaxLiabAmt, but Form 8962 is not present (or is not completed correctly).
Fix: If PremiumTaxCreditTaxLiabAmt in the return has a non-zero value, then Form 8962 must be present in the return.
⚠️ Before You Begin
You will need to review how Form 8962 is set up in the forms tree and confirm the entries on the form.
📊 Step-by-Step Guide
Step 1: Confirm Form 8962 is included
Use this when you need to verify the form is being sent to the IRS.
Look at the Form 8962 on the forms tree—the form is checked off with a blue check mark. This means the form is going to the IRS.
Step 2: Review page 1 of Form 8962 (lines 10 and 11)
Use this when you need to confirm the selections and entries match the instructions.
On page 1 of the form 8962, line 10, the preparer checked the box for no (continue to lines 12-23), however, the preparer completed line 11.
Step 3: Follow the red note immediately below line 10
Use this when you need to correct the form based on the instructions.
Please review the note in red immediately below line 10 - starting with "Complete only line 11 or lines 12-23.....if the percentage.."
Step 4: Check line 6 (401%)
Use this when your scenario involves the percentage threshold.
Also if line 6 is 401%
❌ Troubleshooting Tip
If the return has a non-zero value for PremiumTaxCreditTaxLiabAmt, make sure Form 8962 is present and completed according to the instructions (especially around line 10, line 11, and the red note below line 10).
📞 Still Need Help?
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Phone: 1-800-516-9442
Tags: reject,federal