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“List Index Out of Bounds” When Creating E-Files

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If you come across this error when attempting to create E-files - please follow these steps to resolve the issue:

1. Right-click the SureFire icon on the desktop.
2. Left click Open File Location.
3. Right-click the YY (where YY is the year of SureFire, i.e. 17 for 2017) file, and then select   OPEN WITH.
4. In the Open With window, select Notepad.
5. When the file opens, if it is blank, you can close the Notepad window, right-click the SubmissionID.YY file in Windows Explorer, select Delete and then click Yes to confirm. (If it is not blank, you can proceed with steps 6-8, but the process may not solve the problem.)
6. Open SureFire and, on the Tools menu, select Utilities/Setup Options.
7. On the Setup menu of the Utility program, select Setup Options.
8. On the General tab, set a starting number for the Submission ID. Enter a number that had not previously been used. For example, if you have not prepared more than 1000 returns yet, if you started at the number 1, enter 1000.
9. Click Next in each screen until you can click Finish.

Tags: install