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Side-by-Side Configuration is Incorrect

📚 What This Guide Covers

This guide helps you fix the error that indicates side-by-side configuration is incorrect in SureFire.

⚠️ Before You Begin

You will need access to the drive where SureFire is installed (and the correct UTS(YY) folder for your tax year).

📊 Step-by-Step Guide

Step 1: Open your SureFire installation folder

Go to the drive where SureFire is installed.

  1. Open the drive where SureFire is installed.
  2. Open the UTS(YY) folder (where YY is the tax year).

Step 2: Replace the TWW.exe file

Delete the old TWW.exe so a new one can be installed.

  1. Right-click the TWW.exe (Green TW Icon) file and choose Delete. (If the .exe will not delete, reboot the system.)
  2. Open the Updates folder (i.e. C:\UTS(YY)\Updates).
  3. Double-click and run Setup.exe.

✅ Success!

This will populate a new TWW.exe file.

📞 Still Need Help?

If you are having trouble, contact our support team:

Phone: 1-800-516-9442

Or submit a support ticket



Tags: install,setup
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