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How to install from scratch


📚 What This Guide Covers

This guide shows you how to perform a fresh installation of SureFire 2016 tax software when reinstallation is necessary. This method ensures you have a clean installation and can restore your data properly.

⚠️ Before You Begin

You will need:

  • Administrator access to your computer
  • Internet connection to download the software
  • Knowledge of your anti-virus software
  • About 30-45 minutes for the complete installation
  • Backup copies of your tax data if you want to preserve existing returns

📋 Step-by-Step Instructions

Step 1: Prepare Your Anti-virus Settings

Before installation, configure your anti-virus software to allow SureFire to run.

  1. Open your anti-virus software
  2. Find the settings for "Exclusions" or "Allowed Programs"
  3. Add the folder C:\UTS16 to your exclusion list
    • Note: Each anti-virus software has different steps - refer to your anti-virus provider's instructions if needed
  4. Disable your anti-virus software completely during installation
    • This prevents the anti-virus from interfering with the installation process
    • You can re-enable it after installation is complete

Step 2: Remove the Old Installation

Rename the existing 2016 folder to prevent conflicts.

  1. Open "This PC" or "My Computer"
  2. Navigate to the C: Drive
  3. Find the "UTS16" folder
  4. Right-click on "UTS16" and select "Rename"
  5. Change the name to "UTS16OLD"
  6. Press Enter to confirm the rename

Step 3: Download Fresh Software

Get a clean copy of the 2016 SureFire software.

  1. Visit the SureFire website
  2. Log in to your account
  3. Download the 2016 tax software installer
  4. Save the installer to an easy-to-find location (like your Desktop)

Step 4: Install the Fresh Software

Install the new copy of SureFire 2016.

  1. Run the installer you just downloaded
  2. Follow the on-screen prompts to complete the installation
  3. After installation finishes, the program will open
  4. Do NOT close the program yet - proceed to the next step

Step 5: Apply All Software Updates

Ensure your new installation has all the latest updates and fixes.

  1. In SureFire, click on the "Communications" menu at the top
  2. Click "Get Program Updates"
  3. Wait for the updates to download and install
  4. Close and restart the program when prompted
  5. Open the "Communications" menu again
  6. Click "Get Module Updates"
    • This downloads the latest tax form updates
  7. Wait for these updates to complete

Step 6: Restore Your Data (If You Have a Backup)

If you backed up your tax returns before the reinstall, you can restore them now.

  1. Locate your backup folder containing the USERS data
  2. Open "This PC" or "My Computer"
  3. Navigate to C:\UTS16\USERS (on your new installation)
  4. From your backup, copy the USERS folder
  5. Paste it into C:\UTS16 and choose "Overwrite" when prompted
  6. This restores all your previously saved tax returns

Step 7: Create User Accounts for Your Data

Set up user accounts in SureFire to match your restored data.

  1. Check what user folders exist in C:\UTS16\USERS
    • Default folders: ADMIN, GUEST, TRAINING (these already exist)
    • Any other folder names represent additional users you need to create
  2. In SureFire, create a user account for each additional folder
    • Example: If you see a "JOHN" folder, create a "JOHN" user account
    • Example: If you see a "CLIENTS" folder, create a "CLIENTS" user account

Step 8: Run Database Repair

Rebuild the database to integrate your restored data.

  1. Open the C:\UTS16 folder on your computer
  2. Find the "DBREPAIR" file (it may be a .exe file)
  3. Double-click to open the Database Repair tool
  4. Check ONLY the box labeled "Populate DB from Returns"
  5. Click "Start Repair" and wait for it to complete
    • This may take a few minutes depending on the number of returns

Step 9: Verify Your Installation

Confirm everything is working correctly.

  1. Restart SureFire
  2. Log in with each user account you created
  3. Verify your tax returns are visible
  4. Test opening and modifying a return to ensure everything works

✅ Installation Complete!

Your SureFire 2016 software has been freshly installed and updated with your data restored. Your software is now ready to use with all your existing tax returns available.

📞 Still Need Help?

If you have questions or run into issues during the installation process, contact our support team:

Phone: 1-800-516-9442

Or submit a support ticket



Tags: install,setup