How to install from scratch
📚 What This Guide Covers
This guide shows you how to perform a fresh installation of SureFire 2016 tax software when reinstallation is necessary. This method ensures you have a clean installation and can restore your data properly.
⚠️ Before You Begin
You will need:
- Administrator access to your computer
- Internet connection to download the software
- Knowledge of your anti-virus software
- About 30-45 minutes for the complete installation
- Backup copies of your tax data if you want to preserve existing returns
📋 Step-by-Step Instructions
Step 1: Prepare Your Anti-virus Settings
Before installation, configure your anti-virus software to allow SureFire to run.
- Open your anti-virus software
- Find the settings for "Exclusions" or "Allowed Programs"
- Add the folder C:\UTS16 to your exclusion list
- Note: Each anti-virus software has different steps - refer to your anti-virus provider's instructions if needed
- Disable your anti-virus software completely during installation
- This prevents the anti-virus from interfering with the installation process
- You can re-enable it after installation is complete
Step 2: Remove the Old Installation
Rename the existing 2016 folder to prevent conflicts.
- Open "This PC" or "My Computer"
- Navigate to the C: Drive
- Find the "UTS16" folder
- Right-click on "UTS16" and select "Rename"
- Change the name to "UTS16OLD"
- Press Enter to confirm the rename
Step 3: Download Fresh Software
Get a clean copy of the 2016 SureFire software.
- Visit the SureFire website
- Log in to your account
- Download the 2016 tax software installer
- Save the installer to an easy-to-find location (like your Desktop)
Step 4: Install the Fresh Software
Install the new copy of SureFire 2016.
- Run the installer you just downloaded
- Follow the on-screen prompts to complete the installation
- After installation finishes, the program will open
- Do NOT close the program yet - proceed to the next step
Step 5: Apply All Software Updates
Ensure your new installation has all the latest updates and fixes.
- In SureFire, click on the "Communications" menu at the top
- Click "Get Program Updates"
- Wait for the updates to download and install
- Close and restart the program when prompted
- Open the "Communications" menu again
- Click "Get Module Updates"
- This downloads the latest tax form updates
- Wait for these updates to complete
Step 6: Restore Your Data (If You Have a Backup)
If you backed up your tax returns before the reinstall, you can restore them now.
- Locate your backup folder containing the USERS data
- Open "This PC" or "My Computer"
- Navigate to C:\UTS16\USERS (on your new installation)
- From your backup, copy the USERS folder
- Paste it into C:\UTS16 and choose "Overwrite" when prompted
- This restores all your previously saved tax returns
Step 7: Create User Accounts for Your Data
Set up user accounts in SureFire to match your restored data.
- Check what user folders exist in C:\UTS16\USERS
- Default folders: ADMIN, GUEST, TRAINING (these already exist)
- Any other folder names represent additional users you need to create
- In SureFire, create a user account for each additional folder
- Example: If you see a "JOHN" folder, create a "JOHN" user account
- Example: If you see a "CLIENTS" folder, create a "CLIENTS" user account
Step 8: Run Database Repair
Rebuild the database to integrate your restored data.
- Open the C:\UTS16 folder on your computer
- Find the "DBREPAIR" file (it may be a .exe file)
- Double-click to open the Database Repair tool
- Check ONLY the box labeled "Populate DB from Returns"
- Click "Start Repair" and wait for it to complete
- This may take a few minutes depending on the number of returns
Step 9: Verify Your Installation
Confirm everything is working correctly.
- Restart SureFire
- Log in with each user account you created
- Verify your tax returns are visible
- Test opening and modifying a return to ensure everything works
✅ Installation Complete!
Your SureFire 2016 software has been freshly installed and updated with your data restored. Your software is now ready to use with all your existing tax returns available.
📞 Still Need Help?
If you have questions or run into issues during the installation process, contact our support team:
Phone: 1-800-516-9442
Tags: install,setup
Support Center