Support CenterHow do I check a return status on the SureFire support site?
🔍 What is Return Status Checking on the SureFire Support Site?
The video below explains how to check the return status of electronically filed returns on the SureFire Solution Center website.
⚠️ Before You Begin
You will need:
- Client ID
- Admin username
- Password
📊 Step-by-Step Guide
Step 1: Open the SureFire Solution Center
Use this when you need to access the return status tools.
Go to the SureFire Solution Center.
Step 2: Log in
Use this when you need to sign in to your account.
In the upper-right corner, click Login and log in with your Client ID, Admin username, and Password.
Step 3: Navigate to Return Query
Use this when you want to search for return transmissions.
From the menu, click on E-File and then click on Return Query.
Step 4: Search by SSN/EIN and tax year
Use this when you need to check the status for a specific taxpayer.
Enter the SSN or EIN, select a tax year (the default year will be the current e-filing year), and click Search.
Step 5: Review the transmission list
Use this when you want to see the most recent e-file received.
All transmissions made to the Electronic Filing Center (EFC) for the SSN/EINs you searched for will be listed. The taxpayer name or company name will be displayed with the most recent e-file received at the top of the list.
📝 Notes
If the taxpayer's name or company name does not display, it means the EFC has not received the return. In this case, open the return, re-create the e-file, and re-transmit the return.
If you have difficulty re-transmitting the return, see The return shows sent to EFC in SureFire but was not received by the EFC.
If you have not received the acknowledgement, click Rehang on the right side of the page to re-send that acknowledgement to your software, as seen below:
Once the acknowledgement has been rehung, open SureFire and click Communications Get Acks, Mail and Updates. Note that it may take up to 20 minutes for the software to be able to receive the acknowledgement.
Click Select to view additional information.
To view the rejection, click Reject History after clicking Select.
To view refund check information, click Disbursements after clicking Select.
📝 Additional Information
Para obtener la versin en espaol de este artculo de Knowledge Base, haga clic aqu:Cmo obtener el estado de una declaracin de impuestos (Return Status) en la pgina de SureFire Support Site?
📞 Still Need Help?
If you are having trouble, contact our support team:
Phone: 1-800-516-9442
Tags: install,web,federal