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"You are not authorized to use this package"" when opening an existing return in SureFire."


This can happen when the SureFire Registration Code has changed or been removed, or the EFIN has been removed.

Click Tools Utilities/Setup Assistant Setup Setup assistant.

Click Register Software.

Enter the EFIN and registration code.

Click Validate Code Save and Close.

Click the X at thetop rightof the Utility windowto exit.

Note: If this does not correct the problem, verify the SureFire Registration Code is current and valid.

 

If the above steps do not correct the issue, take the following steps:

Close SureFire.

Navigate to ?:\UTSxx (Where ? isthe drive where SureFire is installed and xx is the affected year of the program).

Locate and delete the Setup.0 file

If on a network, also delete any Setup.xxx files(Where xxx is a workstation number).

Open SureFire.

Complete the Setup Assistant.

Note: If you are still receiving the error after taking the above steps you canopen a support case to receive assistance.

 

 

Additional Information

 

Para obtener la versin en espaol de este artculo de Knowledge Base, haga clic aqu:Mensaje de error: "You are not authorized to use this package"" al abrir una declaracin existente en SureFire.

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Tags: install,setup