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"You are not authorized to use this package"" when opening an existing return in SureFire."

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📊 Step-by-Step Guide

Step 1: Re-run the Setup Assistant registration

Use this when you need to re-enter your EFIN and registration code.

1. Click Tools Utilities/Setup Assistant Setup assistant.
2. Click Register Software.
3. Enter the EFIN and registration code.
4. Click Validate Code Save and Close.
5. Click the X at the top right of the Utility window to exit.

Note: If this does not correct the problem, verify the SureFire Registration Code is current and valid.

Step 2: Remove the Setup.0 file and re-run setup

Use this when the error continues after re-registering.

If the above steps do not correct the issue, take the following steps:

1. Close SureFire.
2. Navigate to ?:\UTSxx (Where ? is the drive where SureFire is installed and xx is the affected year of the program).
3. Locate and delete the Setup.0 file.
4. If on a network, also delete any Setup.xxx files (Where xxx is a workstation number).
5. Open SureFire.
6. Complete the Setup Assistant.

Note: If you are still receiving the error after taking the above steps you can open a support case to receive assistance.

Tags: install,setup