Support Centere-file Rejection: EFC Reject 15 - "There are fee(s) on the bank application that do not match the fee(s) setup for Settlement Solutions..."" in SureFire"
Full Rejection Text:
There are fee(s) on the bank application that do not match the fee(s) setup for Settlement Solutions. These fees must match. You can login to the Solution Center as ADMIN to view the correct fees and compare what is listed in the Partner Verification or Enrollment Manager screen of your software. Please make corrections on Solution Center and/or re-download of fees and retransmit the return.
This can occur when you have entered fees in the return thatdo not match what is on the Solution Center OR You have selected the incorrectactive bank in your bank application. Go the bank application dashboard and make that bank that your are using is the active bank.
You must communicate to the EFC by either getting Enrollment Manger updates() or get Partner Verification updates(SureFire) so the fees will update and they will MATCH the fees on the Solution Center.
MAKE SURE THE DATE AND TIME ARE SET TO AUTOMATIC OR ELSE PARTNERSHIP VERIFICATIONS MIGHT NOT REFRESH
Additional Information
Para obtener la versin en espaol de este artculo de Knowledge Base, haga clic aqu:Rechazo de e-file: EFC Reject 15 - "There are fee(s) on the bank application that do not match the fee(s) setup for Settlement Solutions..."" en o SureFire
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Tags: reject,bank