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"Error 131: This return is not eligible..." when opening multi-plan 5500 return

📚 What This Guide Covers

This article explains why you may see Error 131 when opening a multi-plan 5500 return, and what to do next.

⚠️ Before You Begin

You will need access to ensure the prior multi-plan 5500 return has been e-filed and acknowledged.

📊 Step-by-Step Guide

Step 1: Confirm only one multi-plan 5500 return is active

Use this when Error 131 appears while opening a multi-plan 5500 return.

This can occur because only one multi-plan 5500 return can be active at a time. That return has to have been e-filed (and an acknowledgment received) before another multi-plan return can be opened for edit or e-file.

If you receive this error after carrying forward multiple Form 5500 returns for one EIN, and they all are shown as inactive in the Open Existing Returns dialog box, contact Technical Support at 800-516-9442

📞 Still Need Help?

If you are having trouble, contact our support team:

Phone: 1-800-516-9442

Or submit a support ticket

Tags: install,federal,form