Support Centere-file Rejection: IRSW2-1000820-010 - "When present"
🔍 e-file Rejection: IRSW2-1000820-010 - "When present"
This guide explains what this rejection means and how to fix it.
⚠️ What This Rejection Means
Full Rejection Text
When present, State Income Tax Amount must be positive or zero and can't exceed Federal Wages
Path 1: /ReturnState/ReturnDataState/IRSW2[2]/W2StateLocalTaxGrp[1]/StateIncomeTaxAmt
Value: 224
Path 2: /ReturnState/ReturnDataState/IRSW2[2]/W2StateLocalTaxGrp[2]/StateIncomeTaxAmt
Value: 192
📊 Step-by-Step Guide
Step 1: Review the W2
Use this when you need to find the State tax amount that is causing the rejection.
Go the W2.
Step 2: Verify Box 17 (State Tax)
Use this when you need to confirm the amount entered matches the correct State tax.
Go to Box 17 - State Tax and verify the amount entered.
Step 3: Decide next steps
Use this when you need to know what to do after verifying the amount.
If the correct amount is entered, you will have to paper file the return.
📞 Still Need Help?
If you are having trouble, contact our support team:
Phone: 1-800-516-9442
Tags: reject,state