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How do I paper file a business return that was rejected when electronically filed?


🔍 How do I paper file a business return that was rejected when electronically filed?

The electronically filed business return was rejected and you have not been able to resolve the rejection, so you want to paper file the return.

This guide explains what you need to do to paper file after an electronic rejection.

⚠️ Before You Begin

Notes

  • Before filing a paper return, corporations, partnerships and tax-exempt organizations required to e-file must contact the e-help Desk (1-866-255-0654) to attempt to resolve the rejection conditions.
  • If the rejection conditions cannot be resolved, these taxpayers must receive authorization from the e-help Desk before filing a paper return.

📊 Step-by-Step Guide

Step 1: Understand the timely filing requirements for paper returns

Use this to make sure your paper return is considered timely filed.

To be considered timely filed the paper return must be postmarked by the later of the due date of the return, including extensions, or 10 calendar days after the date the IRS last gives notification the return was rejected as long as:

  • The first transmission was made on or before the due date of the return (including extensions) and
  • The last transmission was made within 10 calendar days of the first transmission.

Step 2: Call the IRS e-help Desk to get a case number

Use this to ensure the IRS can track your rejected electronic return.

The taxpayer must call the IRS e-help Desk (1-866-255-0654) to advise that they have not been able to have their return accepted. The e-help Desk will provide a case number to the taxpayer.

Step 3: Prepare the paper return with the required documentation

Use this to make sure your paper filing is properly documented.

The taxpayer should prepare the paper return and include all of the following:

  • An explanation of why the paper return is being filed after the due date
  • A copy of the reject notification
  • A brief history of actions taken to correct the electronic return

Step 4: Mark the top of the first page as a rejected electronic return

Use this so the paper return is identified as a rejected electronic return.

Write in red at the top of the first page of the paper return REJECTED ELECTRONIC RETURN [DATE]. The date will be the date of first rejection within the 10-day transmission perfection timeframe.

✅ Important Reminder

Follow the steps below to ensure that the paper return is identified as a rejected electronic return and the taxpayer is given credit for the date of the first rejection within the 10-day transmission perfection period.

For detailed information see IRS Publication 4163 - Modernized e-File (MeF) Information for Authorized IRS e-File Providers for Business Returns

📞 Still Need Help?

If you are having trouble, contact our support team:

Phone: 1-800-516-9442

Or submit a support ticket



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