Support CenterIRS Security Requirements now requires all software industries and users to establish a user account and password.
🔍 IRS Security Requirements: User Accounts & Password Rules
This guide explains the updated IRS Security Requirements for handling sensitive taxpayer data, including the new requirement for user accounts and the password guidelines you must follow.
⚠️ Before You Begin
All users are required to establish a user account and password.
📊 Password Requirements
Use this when you need to create or update your password to meet IRS Security Requirements.
- 8 - 20 characters
- At least 1 UPPER case letter
- At least 1 lower case letter
- At least 1 number
- At least 1 punctuation or special character (ex.? ! $ * )
- Spaces are allowed
🔐 New Login Restrictions (Starting With 2016 Release)
Use this to understand what happens after repeated failed logins.
Step 1: Know the lockout rule
Starting with the 2016 release and all future releases, the new login restrictions will be included.
After 5 failed login attempts, users will be locked out of the system.
Step 2: Understand who can unlock users
Although users will be locked out after 5 failed attempts, Administrators will be able to unlock these users.
Step 3: Know the Admin unlock requirement
Admin users who are locked out will be required to enter the product activation code or registration code to unlock the Admin account.
📚 Background: Why This Changed
The IRS Security Summit has adopted stricter requirements for handling sensitive taxpayer data. As members of the Summit, we are upgrading our products to meet the recommendations and best practices set forth by the Summit in IRS Publication 4557, Safeguarding Taxpayer Data.
📞 Still Need Help?
If you are having trouble, contact our support team:
Phone: 1-800-516-9442
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