Image Description Support Center

Our Support number is: 1-800-516-9442
<- Back to Main Page

e-file Rejection: R0000-503-02 - "'SpouseSSN' and the 'SpouseNameControlTxt' in the Return Header must match the e-file database"" for a 1040 return using SureFire"


Full Rejection Text

 

"'SpouseSSN' and the 'SpouseNameControlTxt' in the Return Header must match the e-file database.""

 

Resolution

 

The last name for the secondary taxpayer on the return does not match the IRS Master File and/or Social Security Administration (SSA) records.

 

This can be caused by misspelling the last name or using the wrong Social Security Number (SSN). It can also result if the spouse has multiple or a hyphenated last name



Tags: reject,federal