Support CenterIRS reject codes IND-901 and IND-941-01
IND-901, The Primary SSN in the Return Header has been locked because Social Security Administration records indicate the number belongs to a deceased individual.
IND 941-01, The Spouse SSNin the Return Header has been locked because Social Security Administration records indicate the number belongs to a deceased individual.
Check the primary and/or spousename and social security number against the actual social security card. If the information entered matches exactly, have the taxpayer contact the Social Security Administration at 1-800-772-1213 to correct the Social Security Administration records. This process takes approximately two weeks for the information to be updated in the IRS e-file database.
If you indicated that the taxpayer or spouse was deceased and received this rejection, the return will have to be mailed to the IRS. The IRS has seen a few cases where this rejection was triggering erroneously even though the return was filled out properly.
Additional Information
Para obtener la versin en espaol de este artculo de Knowledge Base, haga clic aqu:Rechazo de Efile: IRS reject code IND-901
Tags: reject,federal