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Error Message: "An unknown error occurred trying to process e-signature request. Unable to connect to the remote server"" when trying to send an e-signature file in SureFire Install Version."

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This error can occur when the e-file is created before the returnis submittedthrough e-signature.

Erasethe existinge-file by following the stepsin the following article:How do I erase an e-file that is created but not transmitted in SureFire?

Open the return, and then try to resubmit the e-signature request.

 

 

 

 

 

Additional Information:

 

Para obtener la versin en espaol de este artculo de Knowledge Base, haga clic aqu:Mensaje de Error: "An unknown error occurred trying to process e-signature request. Unable to connect to the remote server"" al intentar enviar un archivo de e-Signature en SureFire Install Version.

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Tags: diagnostic,install,setup