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Tags: diagnostics,state,form
"Not authorized to offer Audit Shield" when running diagnostics
🔍 What This Guide Covers
This guide explains what to enter when you see an authorization message related to Audit Shield and state reporting.
⚠️ Before You Begin
Make sure you have access to the state report you are working with.
📊 Step-by-Step Guide
Step 1: Find the total percentage (line 13)
The total percentage is reported on line 13 of the state report.
Step 2: Enter the FLI rate (line 15)
When you are ready to do the state reporting, go to line 15 of the state report and enter the FLI rate.
Step 3: Understand what changes
The program reduces line 13 by the rate entered on line 15.
Troubleshooting
If your numbers do not match expectations, double-check that the FLI rate was entered on line 15.
📞 Still Need Help?
If you are having trouble, contact our support team:
Phone: 1-800-516-9442
Tags: diagnostics,state,form