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Tags: install,setup,state,
"I/O 998 error" when accessing returns list
🔍 What This Guide Covers
This guide explains what to do when you see an "I/O 998 error" while accessing the returns list.
⚠️ Before You Begin
You should be able to access the SureFire Tools menu and follow the uninstall/reinstall steps for state modules.
📊 Step-by-Step Guide
Step 1: Uninstall the attached state modules
On the Tools menu, select Utilities/Setup Options.
In the Utility program, on the Tools menu, select Uninstall Modules.
Select the states and packages to be uninstalled.
Step 2: Reinstall the state modules
In the Utility program, on the Tools menu, select Install Module Updates.
Reinstall the states that were just uninstalled.
Step 3: Check whether the error is resolved
Try accessing the returns list again to confirm the issue is fixed.
Troubleshooting
If the problem persists, please call customer support.
📞 Still Need Help?
If you are having trouble, contact our support team:
Phone: 1-800-516-9442
Tags: install,setup,state,