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Tags: diagnostic,install,setup
Catastrophic failure" or "...not a valid graphic element" when aligning checks
🔍 What This Guide Covers
This guide helps you resolve the error message:
“Catastrophic failure” or “...not a valid graphic element” when aligning checks.
⚠️ Before You Begin
Before you start, determine whether you are using SureFire:
- On a network
- As a stand-alone installation
đź“Š Step-by-Step Guide
Step 1: Run the Setup.exe file (Network Installations)
Use this when you need to fix the issue on a network installation.
To solve this problem, run UTSXX\TWTech\Setup.exe (where XX is the last 2 digits of the year), if you are using SureFire on a network.
Step 2: Contact Customer Support (If It Still Doesn’t Work)
Use this when the setup run does not correct the problem, or if you are using SureFire stand-alone.
If this does not correct the problem, or if you are using SureFire as a stand-alone installation, contact customer support.
đź“ž Still Need Help?
If you are having trouble, contact our support team:
Phone: 1-800-516-9442
Tags: diagnostic,install,setup