Support CenterNo available printers when configuring printer for Online Check Printing
If you still cannot see your printer, you may need to delete some *.dll files.
To delete these files
Close any open internet browser windows.
Right-click the Windows Start button (or Windows logo in the bottom left corner), and then click Explore or Open Windows Explorer.
Navigate to theC:\Windows\Downloaded program files folder.
Right-click the ocpCheckrenderer.dll file, and then click Delete.
Click Yes to confirm the deletion.
Repeat steps 4 and 5 for the printer information.dll file.
Once these files are deleted, open your internet browser, return to the OCP Web page, and reinstall the ActiveX controls when prompted.
Note: If you do not see the yellow information bar, pressing ALT+N puts the focus on this bar.
Additional Information
Para obtener la versin en espaol de este artculo de Knowledge Base, haga clic aqu:No hay impresoras disponibles al configurar la impresora para Online Check Printing
Tags: install,setup