Support Center

<- Back to Main Page

SureFire freezes when previewing or printing

---

This can occur when brackets or parentheses, such as ]}, been deleted from a portion of a letter. For example, if you modified the part of a letter that usually reads, INSERT CORRECT STATE ADDRESS. SEE F1 HELP FOR ADDRESSES]}, make sure not to delete the ]} (or any other brackets or parentheses) from the Edit view.

If you are stuck in the Preview mode of the Client Letter and you are unable to edit the letter for this reason, you have two choices:

Remove the offending letter, and then modify it again.

Add a new letter, and change to the Edit view. Then you can open the offending letter and add the ]} wherever it is missing. You can then remove the new letter and try to print or preview the modified letter again.

Tags: install