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"(685) Return not found" when starting carryforward returns in


This can occur when you use the CTRL+Y shortcut, or when you open a return using the SSN/EIN option, after receiving a message about the existence of carryforward data.
To avoid this problem when starting new returns with carryforward data, use the standard Start a New Return command to create the return or press CTRL+N.
 



Tags: install,setup