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Tags: diagnostic,install,setup
"Application failed to open because side by side configuration is incorrect"" when opening a return or working in SureFire."
🔍 What This Guide Covers
This error indicates that the program executable file (.exe) needs to be replaced.
⚠️ Before You Begin
Before you start, make sure you know:
- ? corresponds to the drive where SureFire is installed.
- xx or XX corresponds to the 2-digit year of SureFire.
📊 Step-by-Step Guide
Step 1: Generate a new twwXX.exe file
Use this when you need to replace the SureFire executable that is causing the side-by-side configuration error.
Navigate to ?:\UTSxx
Notes:
- ? corresponds to the drive on which SureFire is installed.
- xx or XX corresponds to the 2-digit year of SureFire.
Step 2: Delete the existing twwXX.exe
Use this to remove the old executable so the correct one can be installed.
Right click on the twwXX.exe file and select Delete.
Note: If the file will not delete, reboot the system.
Step 3: Run the Setup.exe from the Updates folder
Use this to install the updated executable.
Open the Updates folder located at ?:\UTSxx\Updates.
Double-click and run Setup.exe.
📞 Still Need Help?
If you are having trouble, contact our support team:
Phone: 1-800-516-9442
Tags: diagnostic,install,setup
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