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"Application failed to open because side by side configuration is incorrect"" when opening a return or working in SureFire."


🔍 What This Guide Covers

This error indicates that the program executable file (.exe) needs to be replaced.

⚠️ Before You Begin

Before you start, make sure you know:

  • ? corresponds to the drive where SureFire is installed.
  • xx or XX corresponds to the 2-digit year of SureFire.

📊 Step-by-Step Guide

Step 1: Generate a new twwXX.exe file

Use this when you need to replace the SureFire executable that is causing the side-by-side configuration error.

Navigate to ?:\UTSxx

Notes:

  • ? corresponds to the drive on which SureFire is installed.
  • xx or XX corresponds to the 2-digit year of SureFire.

Step 2: Delete the existing twwXX.exe

Use this to remove the old executable so the correct one can be installed.

Right click on the twwXX.exe file and select Delete.

Note: If the file will not delete, reboot the system.

Step 3: Run the Setup.exe from the Updates folder

Use this to install the updated executable.

Open the Updates folder located at ?:\UTSxx\Updates.

Double-click and run Setup.exe.

📞 Still Need Help?

If you are having trouble, contact our support team:

Phone: 1-800-516-9442

Or submit a support ticket



Tags: diagnostic,install,setup