Support CenterThe return shows sent to EFC in SureFire but was not received by the EFC.
If a return appears to be stuck in Transmitted status and does not show up in the Return Status tool, follow these steps:
Browse to ?:\UTSxx\TRANSMIT.
? is the drive where SureFire is installed.
xx is the year of SureFire that you are using.
Locate files with EA or EI in the name followed by the TIN of the return that needs to be re-transmitted.
Create a new folder named OLD.
Right-click on any blank space in the window.
Click New Folder.
Right-click on the new folder, and selectRename.
Rename it to OLD.
Move affected EA and EIfiles to the OLD folder.
Open the return in SureFire.
Run Diagnostics and re-create the e-file.
Send the re-created e-file.
Additional Information
Para obtener la versin en espaol de este artculo de Knowledge Base, haga clic aqu:La declaracin de impuestos se muestra enviada a EFC en SureFire pero no fue recibida por EFC.
Tags: diagnostic,install,setup