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The return shows sent to EFC in SureFire but was not received by the EFC.

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📊 Step-by-Step Guide

Step 1: Browse to the transmit folder

Use this when you need to locate the transmitted e-file(s) that may be stuck.

Browse to ?:\UTSxx\TRANSMIT.

• ? is the drive where SureFire is installed.
• xx is the year of SureFire that you are using.

Step 2: Identify the affected files

Use this when you need to find the specific return files that must be re-transmitted.

Locate files with EA or EI in the name followed by the TIN of the return that needs to be re-transmitted.

Step 3: Create an OLD folder

Use this when you need to move the affected files out of the transmit location before re-creating the e-file.

Create a new folder named OLD.

Right-click on any blank space in the window.

Click New Folder.

Right-click on the new folder, and select Rename.

Rename it to OLD.

Step 4: Move the affected files

Use this when you need to prevent the stuck files from being used again.

Move affected EA and EI files to the OLD folder.

Step 5: Open the return in SureFire

Use this when you need to re-generate the e-file for the return.

Open the return in SureFire.

Step 6: Run Diagnostics and re-create the e-file

Use this when you need to ensure the return is valid and the e-file is rebuilt correctly.

Run Diagnostics and re-create the e-file.

Step 7: Send the re-created e-file

Use this when you need to re-transmit the return to EFC.

Send the re-created e-file.

Tags: diagnostic,install,setup