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SureFire locks up after communications session.


To resolve this problem:

Ensure that SureFire is not opening a window off-screen.

Open Task Manager by pressing Ctrl+Shift+Esc.

Right-click TWWxx.exe in the Processes list (where xx corresponds to the 2-digit year).

Click End task.

Close Task Manager.

Click the Windows Start icon or Type here to search box on the taskbar.

Type Services and press the Enter key. This will open the Services window.

If Remote Access Connection Manager is not running, right-click on it and click Start.

If Telephony is not running, right-click on it and click Start.

Close the Services window and try the communications session again.

 

Note: By right-clicking each of these services and choosing Properties, the services can be set to start automatically by changing the Startup type to Automatic.

 

If both of the services above were already running, the HOMEPAGE.XML file in ?:\UTSxx\TWHomepage may be corrupt (where ? is the drive where SureFire is installed). Deleting it should resolve this issue. SureFire will regenerate a new HOMEPAGE.XML when you open the program again.

 

 

 

 

Additional Information

 

Para obtener la versin en espaol de este artculo de Knowledge Base, haga clic aqu:SureFire se bloquea despus de la sesin de comunicaciones



Tags: install,setup