Support CenterThe Save and Cancel buttons do not display when attempting to change or update a password in SureFire.
🔍 The Save and Cancel buttons do not display when attempting to change or update a password in SureFire
This guide will help you fix an issue where the Save and Cancel buttons do not appear when you try to change or update your password in SureFire.
⚠️ Before You Begin
Follow the steps below to ensure your Windows display scaling is set correctly.
📊 Step-by-Step Guide
Step 1: Close SureFire
Use this when you need to fully exit the application before changing display settings.
Close SureFire.
Step 2: Open Windows Display settings
Use this to adjust the scaling so the password screen buttons display correctly.
On the desktop, right-click an empty space and select Display settings.
Step 3: Set scaling to 100%
Use this to prevent UI elements from being hidden or mis-sized.
Under Scale and layout, select 100% from the Change the size of text, apps, and other items drop-down list.
Step 4: Re-open SureFire
Use this to reload the password screen with the updated display scaling.
Re-open SureFire to complete the password change or update.
📞 Still Need Help?
If you are having trouble, contact our support team:
Phone: 1-800-516-9442
Tags: install