Support CenterReject - Unpostable Funds Notice on " when updating acknowledgements in SureFire"
This can occur when the IRS has deposited a tax refund to the Settlement Solution provider's account, but the provider does not have an associated Settlement Solution application on file for the that taxpayer. And they are unable to process the refund. This is known as an Unpostable refund.
The Settlement Solutions providers have a short period of time to hold unpostable ACH funds before they are required to return the deposit. Please contact the Settlement Solutions provider immediately for available optionsregarding the processing of these funds.
The following are scenarios in which this occurs:
Issue:The Settlement Solutions application is only transmitted to the provider after CCH SFS receives an accepted federal acknowledgement. For this client, thee-file was rejected then the return was printed and mailed tothe IRS. OnForm 1040page 2 the Settlement Solution provider's Routing and Account were printed and this is where the IRS deposited funds. However, the provider does not have a corresponding application so they are unable to post the funds.
Solution:If CCH SFS has an existing Settlement Solution application for that taxpayer, we will transmit it to the provider at your request. The ERO should also contact the Settlement Solutions provider to verify that funds have not been returned.
Issue: Your client's federal e-file was accepted by the IRS, but the Settlement Solutionsapplication was rejected.
Solution:The errors for the rejected Settlement Solutions applications will need to be fixed, then re-create and transmit the application as soon as possible.
Issue: Your client's federal e-file was rejected by the IRS. Prior to resending the federal e-file, a state only e-file was transmitted and accepted. The state e-file indicated the refund should be deposited to the same account as the federal. The deposits funds to the Settlement Solutions provider, but the provider doesnot have an associated application on file.
Solution:Immediately fix the reject errors and re-transmit the e-file with the Settlement Solutions application. CCH SFS automatically send the Settlement Solution application to the provider upon receipt of the federal acceptance acknowledgement.
Additional Information
Para obtener la versin en espaol de este artculo de Knowledge Base, haga clic aqu:Rechazo de Archivo Electronico: "Unpostable Funds Notice on MM/DD"" al actualizar acknowledgements en SureFire.
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Tags: reject,federal