Support CenterSureFire program shortcut is missing after workstation installation.
🔍 SureFire program shortcut is missing after workstation installation
This guide explains why the SureFire program shortcut may be missing after installing on a workstation, and what you can do to fix it.
⚠️ Before You Begin
Try these fixes based on what caused the shortcut to disappear:
- The shortcut was moved or deleted (accidentally, by PC cleanup software, or by an antivirus program).
- SureFire was installed on a workstation without using a mapped network drive.
📊 Step-by-Step Guide
Step 1: Recreate the shortcut from the SureFire executable
This is the right fix when the shortcut was moved or deleted.
This can occur when the program shortcut has been moved or deleted, whether by accident, PC cleanup software, or an antivirus program.
A new shortcut can be created from the program executable in the UTSxx folder (where xx is the 2-digit year of SureFire).
See our Knowledge Base solution detailing how to add an icon for SureFire to your desktop.
Step 2: If you installed without a mapped network drive, reinstall correctly
This is the right fix when SureFire was installed without using a mapped network drive.
This can also occur when SureFire is installed on a workstation without using a mapped network drive, such as the Network tab (previously My Network Places) in File Explorer. To correct this problem, you must uninstall SureFire, map a network drive, then reinstall from the mapped network drive.
See our Knowledge Base solutions detailing:
- How to map a network drive in Windows
- How to uninstall and reinstall SureFire
❌ Troubleshooting Notes
- If the shortcut was removed by cleanup or antivirus software, recreating the shortcut from the executable in the UTSxx folder should resolve the issue.
- If the installation path was selected using the Network tab instead of a mapped network drive, you will need to uninstall, map a network drive, and reinstall from the mapped network drive.
📞 Still Need Help?
If you are having trouble, contact our support team:
Phone: 1-800-516-9442
Tags: diagnostic,install,setup