Support CenterYou cannot transmit tax returns to the EFC
ERC operation is not allowed. ErcOK is false. The ability to transmit a statement with an ERC is not activated for this EFIN.
PPR operation is not allowed. PprOK is fake. The ability for PPR system access is not enabled for this EFIN.
Transmit and update operations are not allowed.UtsOK is fake. It usually happens when you don't have a valid credit card on file.
Login age rejected. Previous SureFire version.
You must use SureFire xx.xx or higher to stream. This is the minimum version you can stream.
Your Entry is invalid This EFIN has not been entered into our customer database or the EFIN was once entered, but has since changed.
Other reasons why you can't transmit, or the reasons behind some of the above messages include:
You don't have a credit card in your account.
The card you have registered with us has expired.
Your credit card identification number is missing from our files.
You have been deactivated due to a refund or for lack of a payment.
You can take care of many of these situations without contacting customer service credit card information can be entered and updated on our support site and updates for the program are also available there.
Tags: diagnostic,install