Support CenterWhy did the Client Organizer printed out of sequence?
🔍 Why did the Client Organizer print out of sequence?
This guide walks you through the most common checks to fix Client Organizer packets printing in the wrong order.
⚠️ Before You Begin
Before making changes, note the affected user name and confirm whether the issue is happening for the Admin user or another user.
📊 Step-by-Step Guide
Step 1: Check the order in the View/Edit Print Packets screen
Use this when you need to confirm the Organizer packet form order is set correctly.
On the Tools menu, select Utilities/Setup Options.
Select Setup, and then select View/Edit Print Packets.
Select the Organizer packet in the top left drop-down box.
Highlight Organizer forms and use the red arrows to the right of the form list to change the order.
Click Save when finished.
Step 2: Delete Organizer.PFL for the affected user (if not the Admin user)
Use this when the user is using a different Organizer form list than the Admin user.
Try deleting Organizer.PFL from the user name experiencing the problem (unless it is the Admin user having the problem).
To delete the Organizer.PFL file
Right-click the Windows Start button, and then select Explore or Open Windows Explorer.
Navigate to the UTSxx/Users/Username folder on the drive where SureFire is installed (where xx is the two-digit tax year of your program, and Username isthe affectedTW user name).
Right-click theOrganizer.PFL file, and then select Delete. This user name will now use the Organizer form list found in the Admin user name.
Step 3: Check your printer Control Panel options
Use this when printer settings may cause pages to print in an unexpected sequence.
Next, check your printer's Control Panel options.
To check printer Control Panel options
Click the Windows Start button, point to Settings, and then select Printers and Faxes.
Right-click your printer, and then select Properties.
Check the Advanced tab for a Print spooled items first option.
If unchecked, put markthe check box for that option.
📞 Still Need Help?
If you are having trouble, contact our support team:
Phone: 1-800-516-9442
Tags: install,setup