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Cannot print some or all Client Organizers.


One reason these problems occur is that some returns were moved to another user name outside of SureFire Explorer.

 

If you stretch the list of returns to show the User column, you will likely find that the returns which do not print (or which return you to the main screen) are the ones that show a user name in this column that differs from the currently selected user.

 

To correct this problem, use SureFire Explorer to move all of the returns from that user name into another user name (such as Admin), and then move them back to the correct user. This resets the user flag on the return files, which allows the organizers to be printed.

 

Note: Rebuilding the database does NOT correct this problem, because the return files themselves contains the user specification.

 

If this does not correct your problem, it may have been caused by the computer having an incorrect workstation number.

 

To determine and correct the workstation number

 

Right-click Computer, and then select Properties.

Click Advanced system settings tab, click Environment Variables.

Under System Variables, click New.

For variable name, type WORKSTATION.

For variable value, type a unique three-digit workstation number of your choice. This number must be three digits and cannot begin with zero.

Click OK in the New System Variable dialog box, click OK in the Environment Variable dialog box, and then click OK in the System Properties window.

 

 

 

You will no longer experience this problem when printing organizers.

 

Para obtener la versin en espaol de este artculo de Knowledge Base, haga clic aqu:No se pueden imprimir algunos o todos los organizadores de clientes (Client Organizers)



Tags: install,setup