Support CenterThe filing you were attempting to submit was not..." 5500 reject-"
PROBLEM:
The filing you were attempting to submit was not received by the government. Required signatures are blank or invalid. Please correct the problem and attempt your filing submission again. If you need assistance resolving this problem, contact your software provider or the EFAST2 helpdesk (1-866-463-3278).
RESOLUTION:
This reject can occur when the User ID or the PIN entered on the 5500 EF Info form is not valid for signing the return. Verify that you have entered the correct User ID.
To verify you entered the correct PIN, you can log in to the EFAST system (https://www.efast.dol.gov/portal/app/login?execution=e1s1) using your username and password. Click on the View Your PIN button.
You can also click on the User Profile link to verify you have the user type as Filing Author or Filing Signer.
Once you have verified your PIN, open the return, edit the 5500 EF InfoPIN entry.
Change the signature date on the 5500 Page 1.
Print page 1 and 2 of the 5500.
Sign, scan and replace the signature PDF with the new signature.
Re-create the efile and transmit the return.
Additional Information:
Para obtener la versin en espaol de este artculo de Knowledge Base, haga clic aqu:Rechazo de e-file: 5500: The filing you were attempting to submit was not..." usando SureFire.
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Tags: reject,federal