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Preparer info on state form does not flow from the Main info form


🔍 Preparer info on state form does not flow from the Main info form

It is reported often that this occurs with Massachusetts. Some states require separate fields for FN/MI/LN whereas the Main info sheet has just a single Preparer name field. As such, it can not flow to the state preparer info.

❌ Why This Happens

Some states (including Massachusetts) require separate fields for FN/MI/LN, but the Main info sheet only has a single Preparer name field. Because of this mismatch, the preparer information cannot flow to the state preparer info.

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Phone: 1-800-516-9442

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Tags: federal,form,state