Image Description Support Center

Our Support number is: 1-800-516-9442
<- Back to Main Page

e-file status won't update to rejected after rehanging an acknowledgement in SureFire.


If the e-file status does not update to Rejected afterfollowing instructions in the articleHow do I rehang an acknowledgment for SureFire or ?and you need to resent it, but the status is not updating for you to be able to create the e-file again, do the followingto force the E-file button to be active:

Note the Taxpayer ID on the return.

Close SureFire and navigate to the ?:\UTSYY\TRANSMIT folder (where ? is the drive letter that you run SureFire from andYY is the tax year).

Locate the file that begins with E0XXXXXXXXUSFO.mefxml (where Xis theTaxpayer ID).

Create a new folder and move the file into this folder which will hide the e-file from the program.

Go back into the return.

Remove the EFIN from the 8879, then close the return.

Open the return, then run the diagnostics.It will have the error that the EFIN is missing.

Enter the EFINback on the 8879.

Run the diagnostics again.

The E-file button should now be active for you to create the e-file again.

 

Note: If this is a prior year return like 2019, you will locate the file that begins withE9XXXXXXXXUSFO.mefxml

 

 

 

 

 

Additional Information

 

Para obtener la versin en espaol de este artculo de Knowledge Base, haga clic aqu:e-File status no se actualizar a rechazado despus de volver a enviar un acuse de recibo en SureFire.



Tags: diagnostic,install,setup