Support Center"Stack pointer left at 5"" when opening a return in SureFire."
The error occurs when opening a return with one or more modules that are not updated.
Verify the modules needed for the return are installed and up-to-date:
With SureFire open, go to Help View Authorization.
Verify the modules are installed and updated.
If the error persists, uninstall and reinstall the modules:
Click Tools Utilities/Setup Assistant.
Click Tools Uninstall Modules.
Select the check box for the modules known to be present on affected returns.
Click OK, then click OK again when the process is complete.
Click Tools Install Module Updates in the Utility window.
Verify MAILBOX is highlighted, then click OK.
Select thecheck boxes for all modules listed.
Click OK, then click OK again when the process is complete.
Additional Information
How do I update the SureFire software and modules?
Para obtener la versin en espaol de este artculo de Knowledge Base, haga clic aqu:Mensaje de error: "Stack pointer left at 5"" al abrir una declaracin de impuestos en SureFire.
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Tags: diagnostic,install,setup