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Too many retries" or other trouble connecting to EFC"


This issue is caused by a failure of your SureFire program to connect successfully to the EFC.This is generally caused by your firewall software or a setting in another installed program.Please use the steps below to resolve the issue.

 

Firewall settings

 

Open your firewall software and set an exception for the SureFire program.

Make sure that your firewall allows bidirectional communication through port number 443, which is used by SureFire.

 

Note: Other Microsoft products that use embedded Web technology, such as Outlook, also have a Work Offline option. Sometimes using this mode in one of these products will also cause other products to use the Work Offline mode. Changing this mode in IE should resume Online Mode in other applications.

 

Test your connection to the EFC outside of SureFire

 

Following this URL will also test your connection to the 2012 Electronic Filing Center:https://ws.SureFire.com/efc/2012/efcservice.svc

 

Note: For the 2013 EFC (or other years), simply change the year shown in the URL above, e.g.:https://ws.SureFire.com/efc/2013/efcservice.svc

 

Computer date

 

You should also ensure that the date on your computer is set correctly. If it differs from the date on our system, you may be unable to connect.

 

Default Browser

 

 

 

Additional Information

 

Para obtener la versin en espaol de este artculo de Knowledge Base, haga clic aqu:Demasiados reintentos u otros problemas para conectarse a EFC



Tags: diagnostic,install,setup