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Our Support number is: 1-800-516-9442
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How to email a tax return for support


  1. Startup an email, click attach a file then browse to your C:/UTSXX/Users folder
    1. XX being last 2 digits of the Tax Year, for example, 2016 would read C:/UTS16/Users
  2. Find the folder for the username the return was created under
    1. Example if created under Guest Username, go into the Guest Folder
  3. The return will have the SSN/EIN listed in the filename of the return.
    1. For example, if the SSN was 111-22-3333 then the file name may read 6I111223.333
 
Please attach the return to an email to matt@surefiretaxsoftware.com
 
For issue please make sure to be as specific as possible so development can identify the specific issue your having



Tags: install