Support CenterIf a paper return was selected for the Federal
🔍 What This Guide Covers
If a paper return was selected for the Federal, the NYC-202 return cannot be electronically filed. (NY 90) in SureFire
⚠️ Before You Begin
Make sure you can log in to SureFire as the Admin user.
📊 Step-by-Step Guide
Step 1: Reinstall NY
Use this when you need to reinstall NY modules in SureFire.
Open SureFire and log in as the Admin user.
Step 2: Get Module Updates
Use this to download and apply any available module updates.
Go toCommunications Get Module Updates.
SureFire will connect to the Electronic Filing Center and will download any module updates available to you.
Step 3: Confirm the Update Session
Use this to proceed after the update session completes successfully.
When you receive the message indicating the session was successful, clickCloseto exit.
TheUnprocessed Emailwindow will appear, clickOK.
Step 4: Apply the Updates
Use this to apply the downloaded module updates.
In theModule Update(s)window, clickYesto apply the updates.
The updates will begin to be applied.
Step 5: Finish and Close
Use this to confirm completion and close the update process.
When the process is complete, a total number of updates applied will display at the bottom. ClickOKto close.
📞 Still Need Help?
If you are having trouble, contact our support team:
Phone: 1-800-516-9442
Tags: state,form