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e-file Rejection: R0000-500-01 - "'PrimarySSN' and 'PrimaryNameControlTxt' in the Return Header must match..."" in a 1040 return."


Rejection Text

'PrimarySSN' and 'PrimaryNameControlTxt' in the Return Header must match..."

Resolution

The last name for the primary taxpayer on the return does not match what the IRS and/or the Social Security Administration (SSA) have on file. This could be caused by a misspelling of the primary taxpayers last name or using the wrong SSN for the primary taxpayer. It can also result from multiple or hyphenated last names



Tags: reject,federal