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Tags: reject,federal
e-file Rejection: R0000-500-01 - "'PrimarySSN' and 'PrimaryNameControlTxt' in the Return Header must match..."" in a 1040 return."
🔍 e-file Rejection: R0000-500-01
Rejection Text:
'PrimarySSN' and 'PrimaryNameControlTxt' in the Return Header must match..."
Applies to: a 1040 return.
⚠️ Before You Begin
To resolve this rejection, you will need to verify the primary taxpayer’s:
- Last name (spelling and format)
- SSN (the correct SSN for the primary taxpayer)
🛠️ Resolution
The last name for the primary taxpayer on the return does not match what the IRS and/or the Social Security Administration (SSA) have on file.
This could be caused by:
- A misspelling of the primary taxpayer’s last name
- Using the wrong SSN for the primary taxpayer
- Multiple or hyphenated last names
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Tags: reject,federal