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Black lines appear on documents when printing to PDF.


Acrobat DC Users

If you have installed the Windows 10 Anniversary Update (Windows 10 1709 update), follow the instructions from Adobe regarding this issue:https://helpx.adobe.com/acrobat/kb/reader-dc-prints-streaks-after-upgrade-Win10-anniversary-update.html.

PaperlessPLUS Users

PaperlessPLUS requires Adobe Reader version 10 (Adobe Reader X). Updating to Adobe DC usually interrupts the normal functionality of PaperlessPLUS. Instead of updating, you can uninstall and reinstall Adobe to resolve this issue.

Click the Start buttonor press the Windows key on your keyboard.

In the Search box, enter add or remove programs andthen press Enter.

Select Adobe Reader X in the Apps Features list.

Click Uninstall.

Download the Adobe Reader X installer here:https://goo.gl/FQSVrz.

RunAdbeRdr1010_en_US.exe to reinstall AdobeReader X.



Tags: install,setup