Support CenterError Code IRS Reject IND-901
When filing a return I get reject from IRS error code IND-901
"the primary SSN in the return header has been locked because Social Security Admin records indicate the number belongs to a deceased individual "
Check the primary taxpayers name and social security number against the actual social security card. If the information entered matches exactly, have the taxpayer contact the Social Security Administration at 1-800-772-1213 to correct the Social Security Administration records. This process takes approximately two weeks for the information to be updated in the IRS e-file database.
If you indicated that the taxpayer or spouse was deceased and received this rejection, the return will have to be mailed to the IRS. The IRS has seen a few cases where this rejection was triggering erroneously even though the return was filled out properly.
Tags: reject,federal