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Hexadecimal value 0x00 is an invalid character

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When running diagnostics and trying to create e-file, you are getting an error: 

Hexadecimal value 0x00 is an invalid character

Few things to find out to help identify the specific issue:

1. Is this only happening on 1 return?  If so, then there is some weird "text" on the return somewhere causing the issue
2. If this is happening on more than 1 return then please try reinstalling your 1040 Individual and State modules
3. If this error is still happening then a support representative at Sure-Fire will most likely need to connect to your computer and copy their Control folder since most likely either a Virus/Malware or even an Anti-virus has caused a file to become corrupt when your software attempted to update.

 

Tags: install,diagnostic